Now in their 6th year, the Loyalty360 Awards are the most coveted awards in customer loyalty. With an emphasis on objectivity, The Loyalty360 Awards recognize brands that are building lasting and profitable relationships with customers.
The call for entries is open from November 1, 2018 - February 1, 2019 Judging will take place in early March. Finalists will be notified in late March. The Loyalty360 Awards will be presented during Loyalty Expo in Charlotte, North Carolina.
Any brand with a customer loyalty strategy, initiative, or program is eligible to enter. Vendors and partners may submit on behalf of their clients but are required to submit contact information for their client and – should the client be named a finalist – are required to have representation from the client company to participate in the final judging process and ceremony.
Vendors and partners are strongly encouraged to collaborate with their clients on entry submissions to ensure that the responses are as comprehensive as possible, capturing the company’s entire customer loyalty strategy and corporate objectives. In the event there is a question on any part of the award submission, Loyalty360 reserves the right to request clarification from the brand.
Vendors or partners may (and are encouraged to) submit more than one client for the Loyalty360 Awards. Each client requires a separate entry form. Submitting more than one client increases chances of being considered for the vendor/supplier 360-Degree Award.
Four finalists will be named in March 2019 for each of the award categories. To complete the judging process, the finalists will be invited to the 2019 Loyalty Expo, where each brand will give a 10 to 15-minute presentation of their entry to the audience. Following the presentations, Platinum, Gold, Silver and Bronze winners will be announced during an awards ceremony. All finalists will receive an award at the ceremony.
If the brand is not able to attend the conference and make their final presentation, the category runner-up will be nominated as the fourth finalist.
Brands may submit for as many categories as they would like. Although brands may only be named a finalist in a maximum of 3 categories (determined by their highest judging scores), additional entries will be considered in judging the overall 360-Degree Brand Award, due to its holistic and competitive nature.
Additionally, Loyalty360 will recognize a small group of brands & vendors for the Loyalty360 Honors. Brands and vendors must be involved with the Loyalty360 Customer Awards in some capacity to be considered for the Loyalty360 Honors.
B2B Customer Loyalty
Customer Loyalty Strategy
Incentive & Reward Design
Loyalty Program Design
Metrics & Measurement
Technology & Trends
360-Degree Award (Brand)
360-Degree Award (Supplier)
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