Loyalty360 Awards
Loyalty360 Awards

2019 Loyalty360 Awards

2019 Loyalty360 Awards

about the loyalty360 awards

What are the Loyalty360 Awards?

Now in their 6th year, the Loyalty360 Awards are the most coveted awards in customer loyalty. With an emphasis on objectivity, The Loyalty360 Awards recognize brands that are building lasting and profitable relationships with customers.


The call for entries is open from November 1, 2018 - February 22, 2019 Judging will take place in early March. Finalists will be notified in late March. The Loyalty360 Awards will be presented during Loyalty Expo in Charlotte, North Carolina. 

Additional information



Any brand with a customer loyalty strategy, initiative, or program is eligible to enter. Vendors and partners may submit on behalf of their clients but are required to submit contact information for their client and – should the client be named a finalist – are required to have representation from the client company to participate in the final judging process and ceremony. 

Vendors and partners are strongly encouraged to collaborate with their clients on entry submissions to ensure that the responses are as comprehensive as possible, capturing the company’s entire customer loyalty strategy and corporate objectives. In the event there is a question on any part of the award submission, Loyalty360 reserves the right to request clarification from the brand.

Vendors or partners may (and are encouraged to) submit more than one client for the Loyalty360 Awards. Each client requires a separate entry form. Submitting more than one client increases chances of being considered for the vendor/supplier 360-Degree Award. 

Finalists & Winners

Four finalists will be named in March 2019 for each of the award categories. To complete the judging process, the finalists will be invited to the 2019 Loyalty Expo, where each brand will give a 10 to 15-minute presentation of their entry to the audience. Following the presentations, Platinum, Gold, Silver and Bronze winners will be announced during an awards ceremony. All finalists will receive an award at the ceremony. 

If the brand is not able to attend the conference and make their final presentation, the category runner-up will be nominated as the fourth finalist. 

Brands may submit for as many categories as they would like. Although brands may only be named a finalist in a maximum of 3 categories (determined by their highest judging scores), additional entries will be considered in judging the overall 360-Degree Brand Award, due to its holistic and competitive nature. 

Additionally, Loyalty360 will recognize a small group of brands & vendors for the Loyalty360 Honors. Brands and vendors must be involved with the Loyalty360 Customer Awards in some capacity to be considered for the Loyalty360 Honors. 

Loyalty360 Awards Categories


B2B Customer Loyalty

Creative Campaign

Customer Loyalty Strategy

CX Strategy

Employee Engagement

Incentive & Reward Design

Influencer Marketing

Loyalty Program Design

Metrics & Measurement

Program Partnership

Social Impact

Technology & Trends

Additional Awards: 

360-Degree Award (Brand)

360-Degree Award (Supplier)

Loyalty360 Honors

For More Information...

The 2019 Loyalty360 Awards Nomination Brochure

2019 Loyalty360 Awards Categories & Questions

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